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What is the difference between GB Pro and GB Pro Lite? (click here)

What operating system do I need to run GB Pro

GB Pro will run on any computer with an operating system running either Windows 10, 8, 7, Vista or Windows XP with service pack 2. Even the most modest of today’s computers will be more than adequate to run GB Pro. Nearly all computers built in the last 5-7 years are capable of running our software. GARAGEbase is designed as a standalone application, with everything included to be up and running in around 15 min’s.

Mac Computers: You can run GB Pro on a Mac computer provided you have installed a Windows operating system on your Mac first. This can be done very easily and if you use software such as Parallels Desktop for Mac you can switch between your Mac operating system and Windows without re starting your computer.

Will GB Pro run on Windows 7, 8 or 10

Yes GB Pro will run on Windows 10, 8, Windows 7, Vista, or XP with Service pack 2. Its been fully tried and tested with each version of Windows.

Please note that GB Pro Lite is also compatible with Vista – XP and Windows 7, 8,or 10

What is the latest version of GB Pro – and what is the

Difference between versions

The latest version is V2.20 which was released in Jan 2017. In between version numbers we also provide updates and addtional features to that version. Updates add extra features to the software and are not technical upgrades (with the exception of V2.18) onwards which is now fully compatible with Windows 10 operating system (You can still use GB Pro V2.20 on Windows XP Vista and Windows 7). You don’t have to use an upgrade if you don’t want. We listen to feedback and endeavor to incorporate whenever possible new features and functions that are asked for by our users.

What do your customers say? Can I network GB Pro (not GB Pro Lite)

Yes you can, you can network either from the start or later on – whichever way, its ready when you are and networking at a later stage does not interfere with any data already entered. The ability to network is built into GB Pro from the start. If you are going to network GB Pro you will need an additional user licence (with the exception of installing on a file server which would not need an additional licence). See the networking page

I have several branches can they be connected

Yes we have a solution for multi branches. Depending on how you want to send this up will determine which version you would need. Please contact us so we can explain the options available.

Do I need an internet connection to use GB Pro

NO YOU DO NOT. GB Pro is a totally standalone system that does not require any connection to the Internet. If you want to use the Text (SMS) system then you will need an internet connection.

What about address verification software

Our software will integrate with Postcode Anywhere desktop system and QAS Pro. Please check with the either company before purchase as things do change. When enquirying about Postcode Anywhere you should ask for the Desktop version of their software. This means that you can paste the results of a UK postcode lookup straight into GB Pro.

How long have you been supplying Garage Management Systems

We have been designing Garage Management software for over 16 yrs. GB Pro V2.1 (we are now on V2.19) was initially launched in 2004 and was based on the success of our previous garage management systems dating back to 1999. By purchasing GB Pro you can be sure that you are in ‘safe hands’ joining a substantial number of garage businesses throughout the UK and abroad using GB Pro.

My Country My Currency My Tax

GB Pro was originally designed for use in the UK and this continues to be our biggest single market. However, over the years we have adapted the software so that it works in every English speaking country. The currency that GB Pro uses is set by your own computer in regional settings (this currency will then be displayed on the invoices that GB Pro produces).

Other areas of the software allow you to enter regional wordings. We have users in the UK – Ireland – Australia – New Zealand – Nigeria – USA – Malaysia – Canada – India and 1 user in The Falkland Islands. If you’d like to see GB Pro working then please call us and we can arrange to install GB Pro on your computer for a trial period. We have incorporated 3 sales tax bands which you can rename to suit your country and adjust the tax rates accordingly.

Where can I get help if I get stuck

Once you have purchased GB Pro we want to ensure that you are up and running with the minimum amount of fuss, so we provide a priority free telephone support service for this 24 / 7. Support in this initial free period can be either via telephone or email whichever you prefer and is free of charge. We are confident that you will find GB Pro easy to install, easy to use and a great time saver for you, however, if you get stuck help is there.

You will also receive a second training version of GB Pro (not Lite version) – which is ideal to ‘ play around’ with and understand how all the functions work – without having to worry about messing around with your ‘live’ business data. It has some pre-entered data to help get you started.

Our help number is a normal rate phone line and you can access them 24 / 7. At weekends we still provide support but it is on a call back system.

GB Pro has been designed for installation by businesses installing a computer normally for the first time. With this in mind we have a simple set up procedure that involves nothing more than following plain language instructions. Part of our service to you involves helping at any level and stage with GB Pro.

After your initial free period you can opt to go on an annual support package. There are several levels of support so choosing an option to suit you is both easy and cost effective.

I am not sure what PC system to install

The quick answer to this is to contact us for advice before you buy or purchase a system. You can also purchase a system from us with GB Pro already pre installed. Not sure what it all means – go to our PC equipment page for more information.

Some businesses spend more money than they maybe need to when buying a computer. GB Pro will run on any entry level PC, you will not see much difference in performance when using GB Pro between an entry level PC and a top of the range PC. Please note that if you intend to use your PC for other applications such as CAD design or graphics then this might require you to use a PC with a higher specification. The reliability of your PC is more important than speed.

When is the right time to install a computer system

As soon as possible of course! Your new computer installed with GB Pro will serve you for many many years to come. Installing a computer system will not be as bad as you think and within a short time you will wonder why you hadn’t installed one sooner! The total cost of ownership is a minimal amount compared to the time and money saved, together with the additional income that can be generated using our mail shot facility

What is a ‘Forever’ licence

A ‘forever’ licence means you can use GB Pro – forever. There are no time restraints or contracts and there are no further fees to pay (there is one exception which is outlined here). You can use GB Pro on your installed PC for as long as you wish. You also have the added benefit that If you need to change PC's at a later stage then you can install GB Pro on a replacement PC. If you purchased or upgraded to GB Pro V2.18 after Nov 19th 2014, then GB Pro now comes with an automatic licence transfer function, which is easy to administer yourself (read more). If you have a support contract with us then you will be able to obtain support from us. Please read the notes found here as it contains important information on the exceptions to the Forever Licence.

What paper do I need to print invoices on

GB Pro is designed to use either blank A4 or Letter size paper. You can use any printer using these sizes provided it will print onto A4 or Letter size. This includes dot matrix (impact printers) provided they will print out A4 or Letter size.

What options have I for printing invoices

There are several options for printing invoices:

1. Using our ‘system headings’. This allows you to use blank paper with your company details printed in the top right hand corner of the invoice. This prints in black and is the most popular option. Print Invoice

2. Use your own logo. You can create your own logo (bmp) and insert this into the system. When using this invoice design please ensure that within your logo you insert your company address and phone numbers. This will print a colour logo (if you have a colour printer) in the top right hand part of the invoice. Print Invoice.

3. Use your own pre printed stationery. With this option you can have you own pre printed stationery and then print onto this. This is the less popular option and does require you to match the space reserved on our invoice layout to the design of your letterhead. Print Invoice

4. We have left the first 2.5″ free at the top of an A4 page for your own preprinted letter head. Nothing on this first page is printed in this area.When you print each invoice you can choose which of the above options to use. You do not need to make a ‘one off’ decision that cannot be changed later. Print Invoice

Can I connect to GB Pro from home or on the road

Yes you can, call us and we can advise on the options that are available (and very affordable). However in principle if you install a product such as GotomyPC or Logmein on your PC and you have a good 3G or higher service in the area then you can connect back to your office /workshop PC.

I don’t run a Garage business but still need a management system

We have a sister product called TRADESBase which is ideal for most other business that require a management system but is less vehicle orientated. Please click here to visit this website.

File Server

A file server is a PC that only holds data files but nobody actually sits at this PC and uses it. File servers are typically stored in a cabinet etc and hold data centrally. PC workstations then connect to the file server and draw the data from them. If GB Pro data is held on a file server then its the data file on the file server that must be backed up – not on the workstations connecting to file server. Used in this example (above) you do not need a licence for the file server.